£17.50 on small fish orders (typically upto 10 2-3″ fish), £20 on other orders to UK Mainland, Scottish Highlands please call for delivery availability. If you experience an issue with the shipping please contact us and we can amend. Please contact us to agree delivery days BEFORE purchasing.
- We will only use a Courier licensed to carry live fish.
- You must contact us in advance to arrange the day of delivery.
- In the unlikely event you do receive any fish that are deceased, please deal with any live fish as a priority.
- Please photograph the dead fish in one picture together and contact us. Do not dispose of the fish until we have agreed a refund.
- Photograph the box, bag and packaging. If possible, do not sign for damaged goods until you have contacted us first.
Once a live fish has left our premises it cannot be returned to us if it is no longer required.
Aquariums can be sent via courier but they are not covered by our insurance so are sent at your own risk.
UP TO 5KG
If items fall outside of these weights or are unusual sizes we will contact you with a revised cost if appropriate.
Usually we will cover it – we are good like that!
All Dry goods are sent via a 2 to 5 day courier. If you need it fast please call us for Next day rates!
Contact Us If you require an further clarification on our delivery terms.